Salon booking platform built on ICP expands with AI and WhatsApp integration

A salon booking platform built on the Internet Computer Protocol (ICP) is moving into its next phase, with plans to integrate WhatsApp and an AI agent to handle customer enquiries and appointment bookings.

The update was shared by agriiDAO founder Terry Igharoro, who said the system has already been deployed for a salon and that the next stage will focus on automating customer interactions through WhatsApp.

According to Igharoro, the salon has an existing client base of around 5,000 customers, who will be able to use the new booking and enquiry system without changing the way they already communicate with the business.

The planned AI agent is designed to respond to enquiries, manage bookings and assist with routine customer service tasks through WhatsApp, a platform widely used by many small businesses for appointment scheduling and client communication.

While the announcement did not include details on deployment timelines or technical specifications, it reflects a growing interest among developers in using blockchain-based infrastructure for customer-facing business applications.

Projects built on ICP have increasingly focused on integrating familiar consumer platforms and messaging services, with the aim of reducing barriers to adoption for both businesses and their customers.

For salons and other appointment-based businesses, AI-assisted booking tools are becoming more common as operators look for ways to manage enquiries outside business hours and reduce administrative workload.

The project appears to be an early example of ICP infrastructure being used behind the scenes in a service that customers can access through a mainstream messaging platform.