Western Union Offers New Digital Customers E-Vouchers in Celebration of Diwali

Customers sending money to India for the first time via Westernunion.com or Western Union® mobile app will Receive Grab E-Vouchers Worth MYR 15

KUALA LUMPUR, Malaysia, Nov. 11, 2020 /PRNewswire/ — To celebrate Diwali, Western Union is rewarding first-time customers using its digital services to send money to India from Malaysia a chance to win a MYR 15 Grab e-voucher until November 30, 2020. Western Union, a global leader in cross-border, cross-currency money movement and payments, offers consumers in Malaysia multi-channel choice to send money globally via its digital channels Western Union mobile app and WU.com, and its nation-wide agent retail network.

Western Union Offers New Digital Customers E-Vouchers in Celebration of Diwali
Western Union Offers New Digital Customers E-Vouchers in Celebration of Diwali

To qualify for the promotion, first-time users of Western Union’s digital channels in Malaysia have to send a minimum amount of MYR 1000 to India via WU.com or via the Western Union mobile app for a transfer fee starting from MYR 5[1]. Families and loved ones in India can receive money into bank accounts or at more than 103,000 Agent Locations[2].

Once the money transfer has been successfully completed via Western Union’s digital channels, the first 2000 customers will be automatically eligible to receive a MYR 15 Grab e-voucher.

“Western Union appreciates the incredible sacrifices customers in Malaysia make to send money to their loved ones back home, more so during festive seasons,” said Mark Strathern, Head of Go-to-Market Digital, Asia Pacific, Western Union. “This promotion is our way of showing our appreciation to the loyalty and trust our customers have placed in us and sharing the joy during this auspicious occasion.”

Customer Guidance

In line with the local regulations, to complete their first money transfer online, customers need to register and get their profile confirmed. During the profile confirmation process, customers will have to start a money transfer through the app and pay at an agent location. At the agent location, the customer needs to show the agent the same ID they uploaded in the app. Once the profile is successfully confirmed, customers can conveniently send money anytime, with a few clicks from their mobile phones. The Western Union® mobile app is available for both iOS and Android users. For more information on how to send money online, customers can refer to Frequently Asked Questions (FAQ).

The Diwali promotion available until November 30, 2020, and is subject to the following:

  • Eligible Participants may only enter the promotion once, with only the first qualifying money transfer being automatically qualified for the promotion.
  • Customers need to send a minimum amount of MYR 1000 (principal amount, excluding transfer fees), to India. 
  • Eligible customers will receive a Grab e-voucher worth MYR 15 at the email address provided in the sender’s money transfer details
  • A total of 2,000 e-Vouchers will be given away. The offer is valid only until November 30, 2020, and while stocks last.
  • Additional restrictions may apply. See terms and conditions for more details.

[1] Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.

[2] Network data as of June 30, 2020

About Western Union

The Western Union Company (NYSE: WU) is a global leader in cross-border, cross-currency money movement and payments. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. As of September 30, 2020, our network included over 550,000 retail agent locations offering our branded services in more than 200 countries and territories, with the capability to send money to billions of accounts. Additionally, westernunion.com, our fastest growing channel in 2019, is available in over 75 countries, plus additional territories, to move money around the world. With our global reach, Western Union moves money for better, connecting family, friends, and businesses to enable financial inclusion and support economic growth. For more information, visit www.westernunion.com.

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