Dmail is pitching a new way to manage digital relationships in Web3, with the rollout of its Contact List and Smart Address Book, a feature designed to help users organise wallets, decentralised identities and blockchain domains inside a single inbox.
The company’s message is simple: communication in crypto has become messy. Instead of one consistent address book, most users juggle conversations across email, messaging apps, Discord servers and wallet histories. Contacts are often duplicated, hard to verify, or lost as platforms change.
Dmail says its new system is built for a world where identity is spread across chains and often pseudonymous. Rather than relying on traditional email-style autocomplete, which can surface outdated or incorrect addresses, the Smart Address Book links each contact entry to a verified on-chain identifier, such as a wallet address, a DID, or an NFT-based domain.
That approach, according to the project, aims to reduce errors and improve trust in who a message is actually reaching. Duplicate profiles are meant to be merged into a single view, giving users a clearer sense of past interactions and associated identities.
The platform also introduces automatic recognition of new wallets or domains as users communicate, gradually building a structured contact network over time. Dmail describes this as a dynamic contact graph that can be searched and filtered based on criteria such as chain activity, verified domains, or community membership.
One of the more ambitious elements is group-based messaging. Dmail says users will be able to create subsets of contacts, for example DAO members or NFT holders, and send targeted broadcasts without relying on centralised servers. Supporters see this as useful for projects managing communities across multiple ecosystems, though questions around responsible use and spam controls will likely follow as adoption grows.
Privacy is another key part of the pitch. Dmail argues that unlike traditional CRM tools, which often monetise contact data through tracking or resale, its address book is designed to remain under user ownership, encrypted and controlled directly by the individual.
The broader idea is to create a portable contact layer for Web3, one that stays with users across chains and platforms, rather than being tied to any single service.
Whether Dmail’s system becomes a new standard will depend on how smoothly it works in practice, and how widely decentralised identity tools are adopted. For now, it reflects a growing push to make blockchain communication feel less fragmented, and a little more usable, for everyday participants.
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